It’s always, and i mean always late If one of our reps calls ups, is the customer service line able to track shipments that old and tell us who signed for it I’ve had them deliver out of state, while “customer service” aka a robot tells me it’s been shipped to my home and confirms the address.
Hanna Schmidt | Schauspielerin, Sprecherin
Why does ups has the absolute worst customer service and how do you speak to some with seniority?
I was shipping (2) different packages to the same place, but accidentally printed out the same label for both packages
The tracking number that amazon gave you isn't a real tracking number in that case because the item is a consolidated item It's the most annoying thing in the world. I recently dropped off a package at a ups store that had a prepaid label It shows no movement on the tracking number…the recipient never received it
I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it. I have a small but very important package (ups ground) shipping from nyc to california The package was scanned into the sorting facility on friday, with estimated delivery of next wednesday A few hours later it says delayed and delivery date would be updated as soon as possible
No updates over the weekend and now it’s tuesday
Called customer and they said the package is in manhattan. A vibrant community of excel enthusiasts Get expert tips, ask questions, and share your love for all things excel Elevate your spreadsheet skills with us!
Ups has business and warehouse stops to tend to, makes up half of our pickups and deliveries Many times drivers must break off, so those 10 stops amazon gives you wouldn’t work for ups When the package is scanned to be entered in a delivery vehicle, the tracking status gets updated to the loaded on a delivery vehicle and when the delivery vehicle leaves that place to deliver the product around the area then the tracking status gets changed to out for delivery. In this instance, the shipment left the warehouse back in march
Of course, due to the age of the shipment, it can't be tracked online
