However, there are a few important details we want you to be aware of. Learn and connect with other knowledgeable community members about rescue Robhere new member 6 years ago support.me sounds great but still does not answer the question as why the original 123rescue stopped working like 0 reply
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Here is the use case
I've added the following fqdn from the allowlisting and logmein rescue section of this support page
When i attempt to do this the user sees the login window but i don't I noticed there is a message stating the logged in user has restricted access and that the customer applet needs to be restarted as a windows service. When an applet connects to a technician console, then it tells if the current user at the remote machine is a restricted user, restricted admin or a full admin, and also tells if the uac is on Tc shows red notifications about the uac, and credential prompts that would be needed for some actions, and registering the applet as windows system service, or as login after reboot
We have having the exact same issue at our company with our accounts Says i am currently in a session with a remote pc, but i am not I am unable to log in using unattended access, nor is anyone else I have found that i can access the remote pc by using the connect on lan tab and searching for the pc name
This is a problem that should be addressed and fixed for us customers.
The goto community is a community where members are able to ask and answer questions about goto products It is a great place to learn and connect with other knowledgeable goto customers and get help using goto products.
