I believe youi is just another brand name for suncorp youi is not owned by suncorp Thinking youi but not sure Outsurance was one of the first direct to consumer insurance companies in south africa operating for over 10 years and part of the rand merchant insurance holdings (rmih) group.
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There are a lot of similar stories about youi refusing to renew policies when you google 'youi insurance product reviews' as i recently did
I was trying to obtain quick online quotes to compare against my current insurer as i'd made a claim last year and the premiums went up as a result.
Youi and a lot of other businesses who thrive on pressure sales tactics play this trick as well They capture your phone number and ring back straight away You'll be spending an hour with the guy on the phone I used to insure with youi when they first started but no longer do
Prices crept up too high and other providers are more competitive. Youi's own policy on cancellations is simply that you inform them or call them and relay your intent to cancel (after identifying yourself to their satisfaction of course). Youi's business model involves excluding high risk customers by giving high quotes that are unlikely to be accepted By minimizing their expected expenditure on claims from high risk customers, they can offer very low quotes to low risk customers
If you're 35+, with a good driving record, youi will just about always give you a competitive quote.
As for youi's comprehensive insurance, does it cover household members even when they're not listed as additional drivers I remember reading an old post some time ago that youi allows for random drivers but not household members.