Need help with an xbox console, an xbox game, or xbox network Experience the new generation of games and entertainment with xbox Find out how to get in touch with us.
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If your device is within warranty, repairs are free
If your device is out of warranty, you’ll be charged a repair fee
Sign in to your microsoft account if you haven’t yet registered your device, follow the steps here Register or unregister your xbox device Xbox support offers help for xbox, game pass, and billing questions Get advice and customer service in the xbox support community.
Find out where you can get your xbox console repaired by a microsoft authorized service provider. Can't log in or play online games Here you see what is going on. Find solutions to common problems, or get help from a support agent.
Choose the device that needs service, select next and then follow the instructions to complete your service request
For more detailed info on the service process, see how to get service for surface or getting your xbox device serviced.
