In other words, your license (s) may only be used with one screenconnect installation. In our experience it's usually one of these three things There was a change in licensing not long ago that meant there is a limited number of sessions
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We have to get our cw admin to clear out sessions to get it working again.
This license is suggested for single techs or small business that do not need auditing capabilities
It allows up to three simultaneous sessions per tech and unlimited unattended access agents. When a license limit is reached, your technicians can either wait for a license to become available or end open sessions to allow new sessions to be hosted You can also upgrade your license to add capacity to cover your increased usage and avoid license conflicts. Do i need to open any outbound ports for privileged access
Privileged access is currently tied to the screenconnect agent Port 443 should be open to allow the screenconnect agent relay service to communicate to the screenconnect server correctly. If your sc system is not fully patched/updated to v23.9.8.8811, you have mostly likely been breached and should immediately disconnect your sc server from the internet so that your endpoints don't end up breached, encrypted or infected. This happens because the credentials used to install screenconnect do not have sufficient privileges
Try logging in as a domain admin or some udf group with the right local admin privileges.
