If you purchased the item at a costco warehouse location, please inquire at the returns counter at the costco location where you made the purchase. How can i check the status of my costco.com order Select orders & returns in the upper right of costco.com
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Follow the prompt to log into your account
Choose the view order details button next to the appropriate order
The next page will give you the status of your refund or replacement along with the date the status was updated You may also reprint your return shipping label. You can check your order history to verify if a promotion was already deducted from your order Here’s how to review your orders
Select the appropriate order number This will display the order summary, which will include any discounts deducted from your order If you still notice a difference between a current promotional price and the price you paid for an item. You’ll also be sent an email with the same details
If you don’t see your order in orders & purchases and you did not receive the confirmation email, it’s likely that your order was not completed
In that case, you can return to costco.com to place your order again. Check this information out for answers to frequently asked questions. Can i view my purchases Can i check warehouse inventory
Can i create a shopping list Lower price for an item on your order Use our price adjustment form Update your costco.com account and costco membership information
