If you still have access to one of the authentication method you were using previously for mfa, you can use the security info page to add the new method of authentication from new phone and. Setting up the microsoft authenticator app when you get a new phone, change your contact number, update your browser, or get a new laptop device. Learn how to reset mfa for users, change authentication methods, and update phone numbers using the admin center, azure portal, and powershell.
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Enable cloud backups in microsoft authenticator on your old phone to transfer your 2fa accounts to your new phone easily
Make sure to have backup codes for each account before changing your authenticator device for added security
Revalidate and remove accounts from your old phone after successfully transferring them to your new phone using microsoft authenticator. This article explains how to update your mfa verification methods if you are changing phone numbers or replacing your phone or mobile device that you use for mfa. Users can deploy this application for both ios and android devices Do you have the wrong phone number in microsoft authenticator
If you’re using microsoft authenticator to secure your accounts, it’s. If you had previously backed up your authenticator app, you can restore it on your new phone This typically involves signing in with your personal microsoft account to recover your mfa credentials. Learn how to easily change your phone number on the microsoft authenticator app
