If you are using a windows 10 device, start by running the automated printer troubleshooter in the get help app Go to settings > update & security > troubleshoot > additional troubleshooters, and run the windows update troubleshooter to detect and fix issues automatically It will automatically run diagnostics and attempt to fix most printer problems.
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Make sure both your computer and printer are on the same network, and run the printer troubleshooter in settings > system > troubleshoot > other troubleshooters to detect and fix issues automatically
If the problem continues, reinstall the printer driver from the manufacturer’s official support page.
Go to settings > system > troubleshoot > other troubleshooters, and run the printer troubleshooter Ensure that your windows 11 installation is fully updated, as updates can include fixes for known issues. Get help has troubleshooters you can run for many common scenarios These often help resolve issues without the need to contact support
If a troubleshooter is available for your issue, select run to start that troubleshooter Windows troubleshooters get help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your. Have you recently updated windows or installed any new software Is this the first time you're using this printer on your device
In the meantime, here are some steps you can try
Go to settings > system > troubleshoot > other troubleshooters Find printer and click run Uninstall and reinstall the printer (a). Run the windows printer troubleshooter
• open the settings app • go to system > troubleshoot > other troubleshooters • find printer and click run • press win + r, type services.msc, and hit enter
To do so, go to settings > system > troubleshoot > other troubleshooters, and then select run next to printer.
Start by running the automated printer troubleshooter Fix printer connection and printing problems in windows navigate to the following folder Now paste the above file in the following location Go to settings > system > troubleshoot > other troubleshooters run the printer troubleshooter update print spooler service
Stop the print spooler service navigate to c:\windows\system32\spool\printers delete all files in this folder restart the print. Disable windows firewall and antivirus Temporarily disable these programs that may interfere with printer communications Open settings, select devices, and click printers & scanners
Turn off let windows manage my default printer
Use the printer troubleshooter open settings, select update & security, and click troubleshoot In additional troubleshooting tools, select printer, click run troubleshooter to let windows automatically diagnose and fix possible problems. Run the windows update troubleshooter by going to settings > update & security > troubleshoot > additional troubleshooters > windows update If the troubleshooter doesn't resolve the issue, check for any pending updates manually and try to install them again
You may also need to restart your device after applying updates. You can access it by going to settings > system > troubleshoot > other troubleshooters, and then selecting run next to printer. I have a network printer It all works fine for a day or two
Then windows 10 thinks it is offline
If i run the printing troubleshooter, it works fine for a while (not sure how long), then goes offline again and i have to run the troubleshooter Go to settings, then update & security, and select troubleshoot. look for the printer troubleshooter and run it The printer spooler service manages print jobs in windows. Go to settings > system > troubleshoot > other troubleshooters, and select run next to printer
Since your printer and laptop are on the same network, ensure that the connection is stable. On your windows computer, go to settings > system > troubleshoot > other troubleshooters, and then select run next to printer This can help identify and fix common issues Since you mentioned mopria, ensure that your printer is compatible with mopria print service.
Make sure your windows os is up to date, as system updates can also impact application performance and compatibility
7.run windows printer troubleshooter go to settings > system > troubleshoot > other troubleshooters The printing troubleshooter can fix problems with installing and connecting to a printer If the link doesn't open the troubleshooter if the link doesn't open the troubleshooter, go to the search box on the taskbar, type printing, then select find and fix printing problems Most printers require driver software to work properly.
Summary the microsoft printer metadata troubleshooter tool is intended to help users and administrators address the known issue as described in printer names and icons might be changed and hp smart app automatically installs This tool will review your printer information.
