Is your package missing or damaged Please note that any claims submitted here will not be reflected in your claims on ups.com dashboard File a claim with ups and our team will investigate your claim to see how we can make things right.
Marilane Macary Hahn
Whether you’re using ups to ship across the county or around the globe, we have resources and options built to fit your shipping needs.
Learn more about the ups store customer service commitment and find contact information for support.
Please select 'ups virtual assistant’ for immediate support and answers to any problems you’re running into To browse relevant topics and get helpful information click ‘search ups.com’ and enter a related search term For urgent requests, please contact our support team by selecting 'ups support’. We will respond to email support requests within one business day
To prevent a delay, please include api transaction files and a detailed description of the problem with your support request. Get quick answers to your questions about our services, including receiving and sending a package, tracking, and claims. The ups virtual assistant, accessible through the contact ups webpage, can answer almost any other questions you may have If it can’t, it will redirect you to speak with a customer service representative.
Create a new support ticket for ups supply chain solutions through the forwarding hub.
Upload payment documents use the fields below to identify your package
