Consumers may use the form below to submit comments about any docketed matter to the north carolina utilities commission Whereas, the principal is or intends to become a public utility subject to the laws of the state of north carolina and the rules and regulations of the north carolina utilities commission, relating to the operation of a water or sewer utility (describe utility. Statements can also be mailed to the commission.
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Their consumer services division has employees to help consumers resolve utility complaints
The commission regulates the resale of water/wastewater utility service in most apartment complexes and manufactured home parks under different rules and requirements than those which the traditional water/wastewater public utilities are subject.
Commissioner kemerait was appointed to the north carolina utilities commission by governor roy cooper for a term that commenced on may 2, 2022, and ends on june 30, 2027. If you are unable to resolve your complaint with a regulated public utility after speaking with the utility and the consumer services division of the public staff, you may file a formal complaint with the north carolina utilities commission.
