From the admin panel or ui, allow clients to change their “preferred language” at any time. We are actually looking at making it even better with filters and sorting so beyond just a specific phone number we want to make sure everyone can find the information they need See all of the latest product updates from gail
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Of course the ui also has a link to this on the calls page with the find recent call button on the top Stephen weessies marked this post as complete we have a calendly integration now available here Having the ability to search existing use cases in the handbook would help in preventing duplication and increase efficiency when the need to modify the Allow different greeting based on time of day ie
During business hours thank you for calling xyz insurance, all of our agents are currently assisting other When searching for a contact, we should be able to put the entire name in the search Currently it seems you can only search by one field. Of course, this is a needed feature
