Links to aws documentation for the most common aws services used in service cloud voice deployments In one click, enable native ai across all channels and every customer interaction without having to integrate, patch together, and manage different tools. Links to examples and best practices when deploying service cloud voice with amazon connect.
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It is a set of tools for customer service including telephony, chatbots and task management.
Amazon connect operates entirely in the cloud, allowing businesses to scale their telephony needs without the burden of physical hardware management
Amazon connect provides a variety of choices to enable your company to make and receive telephone calls One of the great advantages of amazon connect is aws manages the telephony infrastructure for you Carrier connections, redundancy, and routing And, it's designed to scale.
Whether it’s an organization’s first serverless project or development of a new serverless platform, powertools for aws can help companies improve developer productivity and easily implement common best practice tasks.
