In my view thtc has been continually kicked into the long grass by ofgem and the main suppliers, when installed it had huge benefits (£) for the hydro board, and customers (largely council and housing associations) were incentivised to sign up to the attractive tariffs, the more customers, the more peak load control this gave the hydro. With traditional payg, literally everything is done on the meter itself and there’s basically nothing you’d be able to do via an online account, which is why you can’t set one up in these cases I’m an old sse customer that was migrated to ovo earlier in the year
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Our smart meter has been working fine and according to the website and app, it is sending readings over, but the reading has been the same each day for the last 9 days, despite the heating and water being used.when i check the rea.
Could someone tell me what are the regulations that ovo requires all its representatives to comply with in the code of conduct please.
I have an ovo online account and i would like to set one up for my mum who is with ovo as well best answer by blastoise186 hey @teresa.sullivan , yup, that’s possible However, it’d need to be in her name and there’s a specific process you need to do for this before you can do any of that. The good news is that you’re able to complete many tasks related to your energy account using your online account or app s o, most of the time, you don't need to get in touch Here's what you can do online and in the app, or scroll down for the best ways to get in touch if you do need to speak to us
Using your online account and app (pay monthly customers) most of your account actions, like. Hi all, so i’ve joined the power move flex with charge anytime I’m looking for clarity on what constitutes a session For every 3 hours is a session but if i plugged in for 6 hours does that count as 1 or 2 sessions
Wondering if i would need to unplug and replug in day every few hours or at leas.
We have a 3 phase supply to our house and would like to have a 3 phase smart meter installed.i saw various discussions on the ovo forum regarding people having 3 phase smart meters installed so i decided to give ovo a call. I was told on the phone that they do supply 3 phase smart meters and that i.
